Protect your files. Plan for interruptions.
Know which files are protected and how you would recover them after a mistake, computer failure or other interruption.
Schedule an introductory call
The useful question is what happens next.
A backup is only part of the picture. Know what you need to restore, who owns it and what happens next.
- Identify the data and systems your business depends on.
- Review backup coverage and provider responsibilities.
- Set recovery priorities and ownership.
- Test file recovery and keep the instructions up to date.
Make the recovery plan concrete
- Files and business systems included in the plan
- Who checks backups and how long copies are kept
- What needs to be recovered first and how long it may take
- Agreed dates to test and review the plan
Recovery capabilities depend on the chosen services, environment and agreed scope. We establish appropriate objectives with you before making commitments.
A few practical questions.
Can you help protect email and files stored online?
Yes. We can check how your business email and online files are backed up, explain what your current services cover and identify questions to resolve.
Can you review backups another provider manages?
We can help assess documented coverage and coordinate questions with your provider, subject to the access and permissions available.
Do you promise a specific recovery time?
Only after assessing the environment and agreeing the services required. Recovery objectives belong in the written scope.
Find out what your recovery plan needs to cover.
Tell us what’s working, what isn’t, and what needs to change.